TRUST / TERMS
Use ClonePlug responsibly.
These terms explain the rules for using ClonePlug's creative workspace, transformation tools, credits, payment flows, and account features.
Baseline version · September 18, 2026
1. Agreement to Terms
By creating an account, accessing ClonePlug, or using a ClonePlug feature, you agree to these Terms of Service, the Privacy Policy, the Acceptable Use Policy, and the policies linked from them. If you do not agree, do not use the service.
2. Eligibility
You must be legally able to enter these terms and must meet the minimum age required by applicable law. ClonePlug is not intended for children below that minimum age, and the current product does not claim to perform age verification. The operator should confirm the final age policy and any jurisdiction-specific requirements before launch.
3. Accounts
ClonePlug features require an authenticated account. You must provide information that is accurate enough to operate your account, keep it current where the product allows, and use only one account identity for your own legitimate use unless ClonePlug expressly permits otherwise.
4. Account security
You are responsible for protecting your credentials, authentication links, devices, and sessions. Do not share credentials, allow another person to access your private workspace, or attempt to access another account. Notify ClonePlug promptly through support if you believe your account is compromised.
5. ClonePlug services
ClonePlug provides account-based tools including Face Library, Real-Time Lucy, Character Swap, Projects, Wallet and credits, Billing, Referrals, Notifications, Help, Support, Profile, and Settings. Features, supported inputs, limits, and availability may change as the product evolves.
6. AI-generated and transformed content
ClonePlug may create or facilitate transformed images, video, sessions, project outputs, or other media based on the inputs and settings you provide. Results may be imperfect, unavailable, delayed, or unsuitable for a particular purpose. You are responsible for reviewing and using results appropriately.
7. User-provided content
You remain responsible for the images, videos, faces, references, prompts, instructions, and other material you upload, select, or submit. You must have the rights and permissions needed for ClonePlug to process that material for your intended use.
8. Rights and permissions
You represent that your use of submitted material does not violate copyright, trademark, publicity, privacy, confidentiality, contractual, or other third-party rights. Do not upload or transform another person's likeness or private material without appropriate authorization.
9. Consent requirements
Obtain meaningful consent and permission where a person, likeness, voice, private recording, or other identifying material is involved. Public availability of an image or a person's public status does not by itself give you permission to mislead, exploit, impersonate, or cause harm.
10. Credits and Wallet
ClonePlug credits are account value used by supported workflows under the applicable service policy. The Wallet records available credits, reservations, usage or capture, releases, refunds where applicable, purchases, rewards, and adjustments through an authoritative ledger. A reservation is not the same as permanent spending.
11. Payments
Package pricing, credits, bonus credits, currency, and availability are determined by the server-controlled package configuration shown by ClonePlug. Do not rely on browser-submitted amounts or credits. A payment is not treated as successful solely because a browser returns from a provider page.
12. Manual cryptocurrency payments
Where enabled, manual crypto deposits require you to select a supported asset and network, verify the displayed destination, send the correct asset through that network, submit a transaction hash or TXID, and provide any requested proof. Submitting proof or a TXID does not itself add credits. An authorized review and approval are required.
Sending to the wrong address, using an unsupported asset, or using another network may result in permanent loss. ClonePlug does not guarantee recovery of incorrectly routed blockchain transfers and does not ask for seed phrases or private keys.
13. Billing and payment processors
Payment records may be processed by a provider such as Kora where configured. ClonePlug creates a pending purchase from the authoritative package, verifies trusted provider information server-side, and credits the Wallet only after the stored reference, status, amount, and currency are consistent. Failed, cancelled, expired, unsigned, or mismatched payments do not credit the Wallet.
14. Refund rules
Refunds, reversals, failed payments, releases, and credit corrections are handled according to the stored payment state, applicable product policy, provider rules, and applicable law. The Refund & Credit Policy explains the current baseline treatment but does not invent or waive consumer rights, tax obligations, or provider-specific rules that the operator has not configured.
15. Prohibited conduct
You must not use ClonePlug for impersonation without authorization, fraud, scams, romance scams, catfishing, financial deception, non-consensual intimate imagery, sexual exploitation, sexual content involving minors, harassment, threats, blackmail, identity theft, harmful deceptive media, unlawful activity, rights infringement, unauthorized access, or attempts to bypass safety, security, billing, upload, or usage controls.
16. Acceptable Use Policy incorporation
The Acceptable Use Policy is part of these terms and provides additional rules and examples. If a use violates that policy, it violates these terms. Read it at cloneplug.ai/acceptable-use before using transformation features.
17. Trust & Safety
The Trust & Safety page explains ClonePlug's expectations around consent, disclosure, responsible creative use, reporting, and account enforcement. It does not promise that every use is automatically detected or reviewed.
18. Intellectual property
ClonePlug and its original branding, interface, software, content, and service design are owned by or licensed to the configured operator. These terms do not transfer ClonePlug intellectual property to you. You retain or must obtain the rights applicable to your submitted content and use of results.
19. Third-party services
ClonePlug may rely on third-party services for authentication, database and storage operations, payment processing, email, hosting, and requested transformation processing. Those services may have separate terms, availability, and privacy policies. ClonePlug does not provide you with provider credentials or authorize you to access provider systems directly.
20. Service availability
ClonePlug is provided as the configured service becomes available. We do not promise uninterrupted access, a particular processing time, a particular result, permanent output availability, compatibility with every input, or a specific provider capability. Maintenance, outages, safety actions, upstream failures, and legal requirements may affect access.
21. Suspension and termination
ClonePlug may restrict features, suspend an account, terminate access, cancel or stop eligible work, preserve information, or take other proportionate action when needed for policy enforcement, security, abuse prevention, legal compliance, payment integrity, or protection of users and the service. We do not claim a specific automated monitoring system.
22. Account deletion
You may request account deletion through the available Settings flow. Deletion may remove or de-identify some account-linked information, but financial, ledger, audit, security, legal, support, referral, or other records may need to remain. Deletion does not reverse completed purchases, blockchain transfers, or valid obligations.
23. Disclaimers
To the extent permitted by applicable law, ClonePlug is provided without promises that it will be error-free, uninterrupted, secure in every circumstance, or fit for a particular purpose. AI transformation results can be inaccurate, unexpected, or unavailable. Do not rely on transformed content for safety-critical, legal, financial, medical, identity, or other high-consequence decisions.
24. Limitation of liability
To the extent permitted by applicable law, the configured operator is not liable for indirect, incidental, special, consequential, exemplary, or punitive losses, lost profits, lost opportunities, lost data, incorrectly routed blockchain transfers, or reliance on transformation results arising from use of the service. Any mandatory rights or liabilities that cannot legally be excluded remain unaffected. The operator must confirm the final jurisdiction-specific wording before launch.
25. Indemnification
To the extent permitted by applicable law, you are responsible for claims, losses, liabilities, and reasonable costs arising from your submitted content, your violation of these terms or policies, your unlawful or unauthorized use, or your infringement of another person's rights. Final indemnity language requires owner and legal review.
26. Changes to the service or terms
ClonePlug may add, remove, change, pause, or discontinue features and may update these terms as the service, law, or operational requirements change. The Last Updated date identifies the current published version. Continued use after an effective update means you accept the updated terms where permitted by law.
27. Governing law and jurisdiction
The governing law, venue, dispute process, arbitration language, consumer-rights treatment, and legal entity for these terms have not been confirmed in the product configuration. They must be supplied and reviewed by the operator and qualified counsel before these baseline terms are treated as final legal terms.
28. Contact
Questions about these terms may be sent to support@cloneplug.ai. The configured public operator name is ClonePlug.ai. No company registration, physical address, jurisdiction, or legal entity is invented by this page.
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